Common Questions

Answers, before
you even ask.

The questions we hear most from business owners weighing whether Freighters is the right fit. Don't see yours? Call Robert directly — (303) 909-5832.

The things people
actually want to know.

Do you only work with local businesses, or remotely too?

We're remote-first — cloud and Microsoft infrastructure work is largely remote-capable, and we serve clients nationwide. For on-site work, we'll scope travel for the right engagement.

What size businesses do you typically work with?

We're built for small and mid-sized businesses — typically 10 to 250 users. That's the sweet spot where enterprise-grade engineering makes the biggest difference and where most IT providers underdeliver.

Do you offer managed services / ongoing support?

Yes. Many of our clients engage us on an ongoing basis for monitoring, maintenance, and rapid response. We'll scope what makes sense for your environment — not a one-size-fits-all MSP package.

How quickly can you respond in an emergency?

For active clients, we respond to critical incidents within the hour — day or night. We won't leave you waiting for a ticket to be routed. You call Robert, and Robert picks up.

Let's just talk it through.

A free, no-pressure consultation is the fastest way to get a straight answer about your situation.

Book a Free Consult →Call (303) 909-5832