Practical IT guidance
written by engineers,
not marketers.
No vendor-sponsored fluff. No scare tactics. Just honest, experience-backed guidance on the technology decisions that matter for your business.
If ransomware hits on a Friday afternoon, here's the incident response playbook we run — and what to have in place before it happens.
Ransomware incidents are rarely convenient. Here's the response sequence we follow when a client's environment is hit, and the five things every SMB should have in place before it happens to them.
Your backup is useless if you've never tested it. Here's how to test it properly.
Most small businesses have backups. Almost none have tested them. We walk through our quarterly DR test procedure — and what to look for when yours fails.
Microsoft 365 vs. Google Workspace for SMBs: our honest take after 15 years in the field.
We don't have a vendor agreement that biases our recommendation. Here's how we actually compare the two for clients — and when Google makes more sense.
Why your slow website is costing you more than you think — and what Core Web Vitals actually mean for your business.
Google's ranking signals are more consequential than most business owners realize. André breaks down what the metrics mean and what the benchmarks cost you in lost leads.
The hidden costs of staying on-premise — what your hardware refresh is really costing you.
Business owners tend to compare the sticker price of new hardware against a cloud subscription and stop there. In our experience assessing on-prem environments, that comparison leaves out most of the real cost.
Multi-factor authentication in 2026: the settings most businesses get wrong and why they still get breached.
MFA is table stakes — but the configuration matters more than the presence. Here's what weak MFA looks like, and how to harden it in Microsoft 365 environments.